SUPPORT

FounderZone is on a mission to empower Founders around the world to build healthy, lasting and valuable businesses.
It has been built by Founders for Founders. That is to say, everyone engaged in FounderZone has significant experience in building their businesses and/or working closely with other Founders to support them in building their businesses.
Everyone on the team, and all external support, has experienced the Founder journey.

If you believe you need help to achieve your vision and dreams, positively welcome the need for support from others, and would like a roadmap that provides you with freedom and choice allowing you the make the impact to which you aspire, FounderZone is here to support you on this journey.

Membership in the Zone will give you access to

• data driven insights
• professional experience from the FounderZone founders and other experts who have taken the same journey you are taking
• a community of peers with whom you can share your ups and downs, learn from and celebrate your and their achievements.

If any of the above would be of value to you, why not get in touch/take the leap.

All of the content provided on FounderZone is based on real experience, of having lived it, and continuing to live the Founder journey.

We want to flip the stats on start-up success.

We know the formula - the tried and tested roadmap - for successfully scaling, funding and selling a business. And we want to give as many Founders as possible access to it which is why we have built and launched FounderZone - to do just that.

The content is developed, built and provided by Founders who have used it to build their own successful businesses.

Check out who we are [insert link to About Us page] to gain an insight into our history, experience and credentials. All of our of hosts and those who contribute to the 'Zone's content will have experience you can count on. Their backgrounds will also be transparent to you.

You may contact us either by completing the Contact form on the site.

Telephone support is available. Please call the [insert number here] during 9am and 5pm GMT. Outside of these hours, please use the Contact form to send us an enquiry.

Knowing whether you're looking to Develop yourself, Scale your business, get Funding or Sell your business would be the first approach to knowing what content to access.

In each of the Zones - Develop, Scale, Fund and Sell there will also be a Readiness Check that you can take. This Readiness Check will provide you with a insight into how you or your business are doing in that Zone and give recommendations on what content to start with based on the results.

No it is not possible to download the videos. With your membership you have unlimited access to the videos on the FounderZone platform.

Yes, you are able to by accessing it through the web browser in the same way you would on a laptop or PC.

To change your password log into the FounderZone platform using the login details that were sent to you.
Locate the circle at the top right side of the page, where your profile picture would be added, and click on it.
From the drop down menu, click on <Settings>.
Scroll down the page until you come to <Password>
Enter your current password and the new password you would to use. Ensure the new password is entered twice.
Click <Save> and the password has been changed.

Most issues are solved by clearing your web browser’s cache and cookies or logging out and logging back in. It may be easiest to switch to an alternate player if possible or a different browser.

You may need to adjust your computer volume or verify the speakers are plugged in. You can also try rebooting the computer, as it may be driver or plugin related. Try changing your player preference if possible.

You may be experiencing slow data transfer. 

To reset your password, click on the <Forgot Password> link found at the bottom of the login page.
Enter the required information in the fields that are presented and follow the instructions for resetting your password.